Bug #11924


2 PfSense in HA, installed on HP ProLiant DL160 Gen9, reboot needed to restart several daemon

Added by Michele D'Alessio over 1 year ago. Updated over 1 year ago.

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Good Morning,

The following message to explain the problem at hand.

I regularly update the PFSense without any problems, but since the update from version 2.4.5 to 2.5.1, I'm experiencing issues on the PfSense. The sytem appears to be really slow and when I open the status screen of the IPSEC, it doesn't show any apparent issue.
When I try to restart the service, the system automatically try to restart it but without success and with the only result to completely bring down and freeze the machine. Then, the only solution I have is to force a reboot.

The PfSense is also used as an OPEN VPN device to allow the connection of different clients at the office through LDAP (more than 300 thorugh LAN and more than around 150 through VPN).

The VPNs have an average life time of 28800 and both the reauth time andrand time are set by default (I haven't changed or modified any settings). I've enabled the DPD on the various VPN (29 active tunnel on a total of 33).

I don't really know what and where else to check...

I kindly hope in an urgent resolution given that our company can no longer afford these constant reboots.

Best Regards,

Pegaso Online University - IT office

PS: I am attaching the logs of the Pfsense currently in operation, because previously I thought that the problem concerned the backup one but apparently it is not so;

PS: The problem also affects when I apply or modify VPNs. Sometimes, even for no apparent reason;

PS: All VPN have distinguished name not in My IP and Peer addressess.


System Logs.txt (3.28 KB) System Logs.txt System Logs Michele D'Alessio, 05/14/2021 04:54 AM
System Boot.txt (16.3 KB) System Boot.txt System Boot Logs Michele D'Alessio, 05/14/2021 04:54 AM
System VPN Logs.txt (46.9 KB) System VPN Logs.txt VPN System Logs Michele D'Alessio, 05/14/2021 04:54 AM
STATUS_IP_SEC.png (27 KB) STATUS_IP_SEC.png IPSEC_STATUS_VERYSLOW Michele D'Alessio, 05/14/2021 05:01 AM
Actions #1

Updated by Jim Pingle over 1 year ago

  • Status changed from New to Rejected
  • Priority changed from Urgent to High

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For assistance in solving problems, please post on the Netgate Forum or the pfSense Subreddit .

See Reporting Issues with pfSense Software for more information.


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