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Feature #15261

closed

comcast DHCP issues

Added by Georgiy Tyutyunnik over 1 year ago. Updated 9 months ago.

Status:
Not a Bug
Priority:
Low
Assignee:
-
Category:
DHCP (IPv4)
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Default

Description

User reports issues with Comcast connection.
WANs intermittently stop from being able to communicate past the Comcast modem. DHCP release-renew fixes the issue.
Comcast denies any issues from their side.
Can we make a custom patch for him to be able to force release-renew on DHCP client interfaces on gateway down event?

Actions #1

Updated by Craig Coonrad over 1 year ago

I have 4100 (ix) to Comcast cable modem. The only DHCP issue I encounter is if I move Comcast to another port. Comcast needs reboot to release previous lease. I wonder if it would be worthwhile to ask customer to test running on only one Comcast to see if the problem persists?

Actions #2

Updated by Georgiy Tyutyunnik about 1 year ago

  • Status changed from New to Closed
  • Priority changed from Normal to Low

not needed anymore
customer figured out the issue with ISP (Comcast) and works with them for resolution.

Actions #3

Updated by Jim Pingle 9 months ago

  • Status changed from Closed to Not a Bug
  • Private changed from Yes to No
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