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Bug #16406

open

No logfile for captive portal auth

Added by Volker Werbus 29 days ago. Updated 18 days ago.

Status:
Incomplete
Priority:
Normal
Assignee:
-
Category:
Captive Portal
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Default
Affected Version:
2.8.0
Affected Architecture:
amd64

Description

Hi PFSense-Team!

We run PFSense at around 200 locations and we are using voucher and captive portal intensively. All locations do remote syslog of its voucher auths.
We upgraded two locations to 2.8.0 (APU HW from PC Engines).
After the upgrade, logging has stopped working. No local file, no remote syslog.

Page: ip_address/status_logs.php?logfile=portalauth

(Asked the community on forum.netgate.com but got no replies)


Files

Status-Captive-Portal.jpg (136 KB) Status-Captive-Portal.jpg Voucher users logged in Volker Werbus, 09/03/2025 05:54 PM
Captive-Portal-Auth-Logs.jpg (165 KB) Captive-Portal-Auth-Logs.jpg No auth logs of the users logged in Volker Werbus, 09/03/2025 05:54 PM
fursty3.jpg (86.1 KB) fursty3.jpg Volker Werbus, 09/07/2025 08:37 AM
fursty2.jpg (104 KB) fursty2.jpg Volker Werbus, 09/07/2025 08:37 AM
fursty1.jpg (123 KB) fursty1.jpg Volker Werbus, 09/07/2025 08:37 AM
Actions #1

Updated by Kris Phillips 25 days ago

  • Status changed from New to Incomplete

Testing this on 2.8.1. I'm unable to recreate this bug report. When connecting, I get an authentication message, as expected.

Sep 6 20:53:43 logportalauth 423 Zone: testzone - ACCEPT: testuser, 52:54:00:a2:67:79, 192.168.1.100

Actions #2

Updated by Volker Werbus 25 days ago

Hi Kris,

just upgraded two systems from 2.8.0 to 2.8.1: Same result, no captive portal authentication logs ... see attachments.
However, even with 2.8.0 when you turn off authentication, logs are recorded (fursty4.jpg). When you turn back to local database (=voucher), no records at all ...

Best,

Volker

Actions #3

Updated by aleksei prokofiev 18 days ago

Tested on 2.8.1 and unable reproduce, please provide exact steps to reproduce the issue.

Actions #4

Updated by Volker Werbus 18 days ago

Aleksei,

here is what we did (on two different plattforms: APU 1D4 (PC Engines) and Futro S720 (Fujitsu). Both equipped with 8GB SSDs, both running fine with 2.7.2 before. Did an update to 2.8.0 (and later 2.8.1) using option 13 on the console.
We are extensively using voucher codes, usually we have 3-4 rolls active, 65500 codes each. When we turn off authentication (option "authenticaton methode: None, don't authenticate users"), the logging works. It shows "unauthenticated" entries in portalauth.log. Once authentication method is set to local database, no logging at all anymore.
I can provide you with the config.xml if you like.
Another observation: From time to time, unfortunately not reproducable, the db-file for used vouchers gets modified and marks vouchers used which are definetly not used. I reported this with earlier releases, but it couldn't be fixed as it was not reproducable.

Best,

Volker

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