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Bug #11697

closed

Status / System Logs doesn't show any logs after Upgrade 2.4.5 -> 2.5.0, works on fresh install

Added by Christian Strauf almost 5 years ago. Updated almost 5 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
Logging
Target version:
-
Start date:
03/18/2021
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Default
Affected Version:
Affected Architecture:
arm64

Description

Dear all,

we've upgraded two pfSense VMs from 2.4.5 to 2.5.0. The upgrade worked, however, "Status / System Logs" doesn't show logs in any category.

Important: we don't have this issue on a fresh installation of pfSense 2.5.0, this issue only seems to occur when upgrading from 2.4.5 to 2.5.0.

Steps to reproduce:
  • Install pfSense 2.4.5, check that logs are shown in web GUI.
  • Upgrade to 2.5.0. Logs don't show in GUI anymore.
We tried the following to fix the problem:
  • "Reset Log Files" in settings.
We checked the following:
  • syslogd is running.
  • /var/log is populated with the expected log files and these files get updated with new events.
  • A remote syslog server receives syslogs from pfSense 2.5.0 after the upgrade from 2.4.5.

Thanks for looking into this.

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 #1

Updated by Jim Pingle almost 5 years ago

  • Status changed from New to Rejected

Unable to reproduce the problem here -- numerous systems have been upgraded from 2.4.5 to 2.5.0 and all have working logs.

This site is not for support or diagnostic discussion.

For assistance in solving problems, please post on the Netgate Forum or the pfSense Subreddit .

See Reporting Issues with pfSense Software for more information.

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