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Bug #11697

closed

Status / System Logs doesn't show any logs after Upgrade 2.4.5 -> 2.5.0, works on fresh install

Added by Christian Strauf almost 5 years ago. Updated almost 5 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
Logging
Target version:
-
Start date:
03/18/2021
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Default
Affected Version:
Affected Architecture:
arm64

Description

Dear all,

we've upgraded two pfSense VMs from 2.4.5 to 2.5.0. The upgrade worked, however, "Status / System Logs" doesn't show logs in any category.

Important: we don't have this issue on a fresh installation of pfSense 2.5.0, this issue only seems to occur when upgrading from 2.4.5 to 2.5.0.

Steps to reproduce:
  • Install pfSense 2.4.5, check that logs are shown in web GUI.
  • Upgrade to 2.5.0. Logs don't show in GUI anymore.
We tried the following to fix the problem:
  • "Reset Log Files" in settings.
We checked the following:
  • syslogd is running.
  • /var/log is populated with the expected log files and these files get updated with new events.
  • A remote syslog server receives syslogs from pfSense 2.5.0 after the upgrade from 2.4.5.

Thanks for looking into this.

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