Bug #1413
closed
PPPoE connection disconnects consistently
0%
Description
ISP uses VLAN 500 to provide VDSL2 connectivity through a Huawei HG655A BTU. VLAN tagging is done on a separate Mikrotik RB250GS switch to pass a the VLAN500 towards the pfsense box. pfSense managed to dial perfectly fine upon installation. However after a reboot, PPPoE connection drops consistently every 8 minutes. I have tried to use both 1.2.3 and 2.0 but the results were same. According to the sys logs, it shows that the ISP is initiating a reset on my connection at that point of time.
Using a simple home router (DLINK 615) to dial PPPoE through this link did not disconnect for days.
Files
| sys.txt (16.7 KB) sys.txt | System Logs | ||
| ppp.txt (20.1 KB) ppp.txt | PPPoE Logs | ||
| packetcapture.cap (513 KB) packetcapture.cap | PPPoE WAN full capture | ||
| PPPoE_Config_01.JPG (122 KB) PPPoE_Config_01.JPG | Interface:WAN Configuration | ||
| PPPoE_Config_02.JPG (155 KB) PPPoE_Config_02.JPG | Advance Configuration | ||
| PPPoE_Config_03.JPG (59.2 KB) PPPoE_Config_03.JPG | PPP Configuration | ||
| post-159345-1302444057.jpg (49.2 KB) post-159345-1302444057.jpg |
Updated by Chris Buechler over 13 years ago
- Priority changed from High to Normal
Updated by Ermal Luçi 
Updated by Calvin Teh over 13 years ago
will furnish with a screenshot since the VM is disabled at the moment. However what I have configured on the WAN interface is :-
1. Type - PPPoE
2. Username - username@ISP
3. Password - password
4. Idle Time - blank
Advanced PPP configuration remains all at default.
As mentioned earlier VLAN tagging is done on the RB250GS switch so pfSense is not configured for VLAN500, therefore it is a direct PPPoE dial up from pfSense.
Updated by Calvin Teh over 13 years ago
- File packetcapture.cap packetcapture.cap added
here is an attachment of the packet capture done on the WAN interface. Ping was initiated as soon the PPPoE connection was established and until halfway into 7th minute the connection breaks.
Updated by Calvin Teh over 13 years ago
- File PPPoE_Config_01.JPG PPPoE_Config_01.JPG added
- File PPPoE_Config_02.JPG PPPoE_Config_02.JPG added
- File PPPoE_Config_03.JPG PPPoE_Config_03.JPG added
here are the screenshot attachments for the PPPoE configuration
Updated by Calvin Teh over 13 years ago
Dear All,
I have found the root cause of the issue that the ISP requires a LCP echo inteval reply of 30 seconds in order to keep the session alive. Can this option/configuration be done?