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Bug #14237

closed

Intermittent packet loss related to DHCP with Multi-WAN

Added by Nazar Mokrynskyi over 1 year ago. Updated about 1 year ago.

Status:
Not a Bug
Priority:
Normal
Assignee:
-
Category:
DHCP (IPv4)
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Default
Affected Version:
2.7.0
Affected Architecture:

Description

I'm sorry for somewhat vague description, there might be actually a few issues here, described one the forum: https://forum.netgate.com/topic/176908/intermittent-packet-loss-related-to-dhcp-with-multi-wan

What I observe is that one WAN interface has 15 minutes DHCP lease time, pfSense tries to renew it every 7 minutes and quite often fails to do so.
As the result interface goes down, which quite often causes pfSense to break networking in a way that even its GUI is not available for some seconds (networking is dead completely: I can't SSH or ping either during this time).

TL;DR: I open pfSense for less than an hour and charts stop updating at some point due to networking issues to pfSense itself.

This cascade of events likely includes several bugs, I attached extra logs in forum thread mentioned above.
Configured category to DHCP for now.

This happened on 2.6.x, still happens on 2.7.0-DEVELOPMENT (built on Fri Mar 10 06:05:33 UTC 2023).
Happy to do additional testing, if it turns out there are a few issues, this can be used as an umbrella for them.


Files

dhcp-packetcapture.cap (2.42 KB) dhcp-packetcapture.cap DHCP packet capture covering time interval with packet loss Nazar Mokrynskyi, 04/17/2023 03:42 AM
Actions #1

Updated by Kris Phillips over 1 year ago

What does a packet capture on a WAN interface with a failed DHCP lease renewal look like?

This redmine is very vague and doesn't provide enough specific information about the issue to be a proper bug report. More troubleshooting is necessary to determine the root cause of this problem.

Actions #2

Updated by Nazar Mokrynskyi over 1 year ago

Uploading packet capture on ports 67 and 68 on WAN2 interface, pfSense reported 0.12% packet loss during 11:31:00 and 1.02% packet loss during 11:32:00 according to quality monitoring, covered by packet capture.

I know it is very vague and thankful for clarifying questions. Let me know if there are any other details I can provide here.

Actions #3

Updated by Nazar Mokrynskyi over 1 year ago

Updated to 2.7.0-BETA, still the same issue. Please let me know if there is anything else I can do to help diagnose and fix this.

Actions #4

Updated by Nazar Mokrynskyi over 1 year ago

Still an issue on 2.7.0 release. Seems to happen more frequently now, but might also be a coincidence.

Actions #5

Updated by Nazar Mokrynskyi about 1 year ago

Can someone look into this? It is certainly unexpected that all networking on pfSense goes down for some time when one of WAN goes down.

Actions #6

Updated by Nazar Mokrynskyi about 1 year ago

The reason this happens is that I had pfSense configured to drop all states in case one of gateways goes down.
The rest of DHCP stuff is described in https://redmine.pfsense.org/issues/14604

This issue can be closed.

Actions #7

Updated by Jim Pingle about 1 year ago

  • Status changed from New to Not a Bug
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