Bug #15877
closed
Web server crashes
0%
Description
I updated from 24.03 to 24.11.
The Portal crashes after a few minute & I need to ssh into the FW to restart the web server (Menu 16 : PHP + FPM)
At the very bottom, you can find the TOPs from the console.
Crash report seems empty (see screen shot).
It seems there is a BZCAT that runs full throttle .
\T,
------------------------------- With a session open to the Portal -------------------------------
last pid: 65264; load averages: 8.58, 5.84, 4.82 up 0+00:43:37 11:40:51
84 processes: 9 running, 75 sleeping
CPU: 94.7% user, 0.0% nice, 5.3% system, 0.0% interrupt, 0.0% idle
Mem: 167M Active, 81M Inact, 174M Wired, 84M Buf, 1565M Free
PID USERNAME THR PRI NICE SIZE RES STATE C TIME WCPU COMMAND
53408 root 1 97 0 8344K 6040K RUN 0 0:03 57.42% bzcat
16142 root 1 99 0 8344K 6040K RUN 1 0:37 32.00% bzcat
27955 root 1 98 0 8344K 6040K CPU0 0 0:44 24.94% bzcat
32589 root 1 98 0 8344K 6040K RUN 0 0:48 24.71% bzcat
29717 root 1 99 0 8344K 6040K RUN 0 0:57 18.79% bzcat
14797 root 1 97 0 8344K 6040K RUN 0 0:52 13.17% bzcat
48968 root 1 98 0 8344K 6040K RUN 0 0:10 9.27% bzcat
53668 root 1 23 0 9296K 7004K piperd 1 0:00 4.25% tail
32672 root 1 20 0 9296K 7004K piperd 1 0:05 2.57% tail
16475 root 1 21 0 9296K 7004K piperd 1 0:04 2.32% tail
26803 root 1 99 0 8344K 6040K RUN 0 0:22 2.18% bzcat
29792 root 1 20 0 9296K 7004K piperd 0 0:05 2.09% tail
27958 root 1 20 0 9296K 7004K piperd 1 0:04 1.77% tail
14954 root 1 20 0 9296K 7004K piperd 0 0:05 1.43% tail
48986 root 1 21 0 9296K 7004K piperd 0 0:01 1.08% tail
40576 root 1 20 0 7044K 3668K CPU1 1 0:00 0.85% top
26903 root 1 21 0 9296K 7004K piperd 0 0:02 0.25% tail
64599 root 1 20 0 14M 9684K select 0 0:01 0.17% sshd
5552 root 5 68 0 5600K 2572K uwait 1 0:01 0.06% dpinger
4957 root 5 68 0 5600K 2572K uwait 1 0:01 0.05% dpinger
20822 root 1 68 0 125M 41M piperd 0 0:24 0.00% php-fpm
94717 root 1 68 0 125M 41M piperd 0 0:16 0.00% php-fpm
4487 root 1 68 0 125M 41M piperd 1 0:14 0.00% php-fpm
99370 root 1 68 0 125M 42M piperd 1 0:12 0.00% php-fpm
43207 root 1 68 0 125M 41M piperd 1 0:11 0.00% php-fpm
18434 root 1 68 0 125M 41M piperd 0 0:08 0.00% php-fpm
15248 root 1 68 0 125M 41M piperd 0 0:08 0.00% php-fpm
18309 root 1 68 0 125M 41M piperd 0 0:07 0.00% php-fpm
20387 unbound 2 20 0 43M 34M kqread 0 0:05 0.00% unbound
82979 root 1 20 0 24M 10M kqread 0 0:02 0.00% nginx
53835 root 1 68 20 5368K 2584K wait 1 0:01 0.00% sh
97425 root 1 20 0 5360K 2960K kqread 1 0:01 0.00% syslogd
4318 root 7 20 0 30M 19M select 1 0:01 0.00% kea-dhcp4
97863 root 1 20 0 4920K 2524K kqread 1 0:01 0.00% tail
18952 root 7 20 0 28M 19M select 1 0:01 0.00% kea-dhcp6------------------------------- With NO session open to the Portal -------------------------------
last pid: 79178; load averages: 2.01, 5.04, 5.21 up 0+00:51:48 11:49:02
58 processes: 2 running, 56 sleeping
CPU: 53.8% user, 0.0% nice, 2.3% system, 0.0% interrupt, 43.9% idle
Mem: 85M Active, 82M Inact, 171M Wired, 83M Buf, 1649M Free
PID USERNAME THR PRI NICE SIZE RES STATE C TIME WCPU COMMAND
27469 root 1 131 0 8344K 6040K CPU0 0 0:29 99.79% bzcat
27598 root 1 29 0 9296K 7004K piperd 0 0:03 11.53% tail
60409 root 1 20 0 6880K 3508K CPU1 1 0:00 0.44% top
64599 root 1 20 0 14M 9684K select 0 0:01 0.09% sshd
5552 root 5 68 0 5600K 2572K uwait 1 0:01 0.03% dpinger
4957 root 5 68 0 5600K 2572K uwait 1 0:01 0.02% dpinger
18952 root 7 20 0 28M 19M select 1 0:01 0.02% kea-dhcp6
56960 root 2 20 0 11M 7748K select 1 0:00 0.01% openvpn
1283 root 1 20 0 94M 30M kqread 1 0:00 0.01% php-fpm
69010 root 1 20 0 5568K 3016K bpf 0 0:01 0.01% filterlog
20387 unbound 2 20 0 43M 34M kqread 1 0:06 0.00% unbound
1454 root 1 68 0 128M 44M accept 1 0:04 0.00% php-fpm
1580 root 1 68 0 126M 41M piperd 0 0:04 0.00% php-fpm
82979 root 1 20 0 24M 10M kqread 1 0:02 0.00% nginx
53835 root 1 68 20 5368K 2584K wait 1 0:02 0.00% sh
97425 root 1 20 0 5360K 2960K kqread 1 0:01 0.00% syslogd
4318 root 7 20 0 30M 19M select 0 0:01 0.00% kea-dhcp4
97863 root 1 20 0 4920K 2524K kqread 0 0:01 0.00% tail
1678 root 1 20 0 4856K 2476K select 0 0:01 0.00% tail
74762 root 1 20 0 12M 7096K select 1 0:00 0.00% ntpd
5614 root 1 53 0 95M 39M accept 1 0:00 0.00% php-fpm
64499 root 1 20 0 12M 8376K select 1 0:00 0.00% openvpn
61335 root 2 20 0 13M 9320K select 1 0:00 0.00% openvpn
34701 root 1 20 0 5120K 2508K nanslp 1 0:00 0.00% cron
44611 root 1 68 0 6928K 3948K pause 0 0:00 0.00% tcsh
19262 root 1 20 0 5440K 2596K wait 0 0:00 0.00% sh
64127 root 1 -52 r0 4568K 4592K nanslp 1 0:00 0.00% watchdogd
10972 root 3 68 0 10M 3188K usem 1 0:00 0.00% filterdns
1384 root 1 20 0 6328K 3408K select 1 0:00 0.00% devd
80649 root 1 68 0 5244K 2840K wait 0 0:00 0.00% login
85492 root 1 55 0 5720K 3088K wait 1 0:00 0.00% sh
98267 root 2 68 0 5672K 2820K piperd 1 0:00 0.00% sshg-blocker
95609 root 1 68 0 5440K 2948K ttyin 0 0:00 0.00% sh
27150 root 1 68 0 5340K 2932K wait 0 0:00 0.00% sh
98020 root 1 20 0 11M 4472K piperd 1 0:00 0.00% sshg-parser
[24.11-RELEASE][admin@ff.a3-system.secured]/root:Files
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