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Bug #5378

closed

Intel x710 10GbE NIC doesn't work (no carrier)

Added by Jan-Marten Brüggemann almost 9 years ago. Updated over 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Operating System
Target version:
-
Start date:
11/06/2015
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Affected Version:
Affected Architecture:

Description

I have a problem with the Intel x710 10GbE NIC. No connection is possible and ifconfig shows status "no carrier".
There seems to be a problem with flow control, so I disabled it like mentioned here: https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Flow_Control, but it has no effect.

I have the same NIC and same Cable in a FreeNAS-machine and it works. Additionally i tested a Archlinux Live-CD on the pfSense-machine and it works too.

See attached files

Files

Download all files
sysctl-grep.txt (96 KB) sysctl-grep.txt sysctl -a | grep ix Jan-Marten Brüggemann, 11/06/2015 03:44 AM
sysctl.txt (194 KB) sysctl.txt sysctl -a Jan-Marten Brüggemann, 11/06/2015 03:44 AM
ifconfig.txt (1.65 KB) ifconfig.txt ifconfig Jan-Marten Brüggemann, 11/06/2015 03:44 AM
ifconfig-m.txt (624 Bytes) ifconfig-m.txt ifconfig -m ixl0 Jan-Marten Brüggemann, 11/06/2015 03:44 AM
pciconf.txt (3.78 KB) pciconf.txt pciconf -lv Jan-Marten Brüggemann, 11/06/2015 03:44 AM
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 #1

Updated by Chris Buechler almost 9 years ago

  • Category set to Operating System
  • Status changed from New to Feedback

what version? Does same happen on a 2.3 snapshot?

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 #2

Updated by Jan-Marten Brüggemann almost 9 years ago

I tested it on 2.2.4 stable, 2.2.5 development, and 2.3 snapshot. Always the same problem.

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 #3

Updated by Chris Buechler almost 9 years ago

which FreeNAS version did it work on? We likely have newer Intel drivers than FreeNAS in 2.2.4 and newer.

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 #4

Updated by Matt Bowman almost 9 years ago

Chris Buechler wrote:

which FreeNAS version did it work on? We likely have newer Intel drivers than FreeNAS in 2.2.4 and newer.

I'm seeing the exact same problem using 2.2.4 and 2.2.5

Tested with ubuntu livecd 15.10 and it works fine.

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 #5

Updated by Jan-Marten Brüggemann almost 9 years ago

It's FreeNAS 9.3

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 #6

Updated by Matt Bowman almost 9 years ago

I've testing FreeBSD 10.2 with the same behavior. I do not have another SFP to try.

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 #7

Updated by Matt Bowman almost 9 years ago

http://www.intel.com/support/network/adapter/x710/sb/CS-035281.htm

doesn't seem to like other SFP's but that doesn't explain why other distro's seems to work fine.

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 #8

Updated by Matthew Smith almost 9 years ago

Can you provide details of what you are observing? If there an error message displayed when you try to bring the interface up?

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 #9

Updated by Matt Bowman almost 9 years ago

status: no carrier persists in ifconfig after configuring and bringing up the interface.

I've purchased a supported SFP listed by intel to see if this improves anything. But, it does seems unique to FreeBSD.

No errors displayed

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 #10

Updated by Matt Bowman almost 9 years ago

Matt Bowman wrote:

status: no carrier persists in ifconfig after configuring and bringing up the interface.

I've purchased a supported SFP listed by intel to see if this improves anything. But, it does seems unique to FreeBSD.

No errors displayed

I've tried a supported SFP cable, it produced the same results. We are using a powerconnect 5548 series switch.

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 #11

Updated by Chris Buechler over 8 years ago

can anyone try this on 2.3.1 and report back? It has a newer driver than anyone here has reported on.

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 #12

Updated by Chris Buechler over 8 years ago

  • Status changed from Feedback to Closed

Likely this is fine on 2.3.x with the latest driver. If not, should be reported upstream to FreeBSD.

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