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Bug #7494

closed

SG-1000 - WAN Status UP - Hosts no internet connection

Added by Kevin Brown about 7 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Interfaces
Target version:
-
Start date:
04/24/2017
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Affected Version:
Affected Architecture:

Description

SG-1000 brought online 12/24/2016 with default config.

Windows 8/10 hosts lost internet connectivity within 24 hours. Status/Interfaces WAN reported UP. Only resolution was to halt/restart system. Same loss of WAN connectivity occurred within 24 hours. Loss/halt/restart/loss repeated multiple times. SG-1000 was removed from network until I have the time to report issue.

4/21/17 - Connected SG-1000 to network. Ran update to 2.4.0 Beta(arm). Within 48 hours, Windows 8/10 hosts (all hosts IP PHone, etc) lost internet connectivity. Status/Interfaces WAN reported UP. Not able to successfully PING any host from Diagnostics Menu. Moved cable from WAN port on SG-1000 to Windows 8 host and internet connectivity to this host returned immediately. Halted System/Moved cable back to WAN/Restarted to normal operation. Hosts lost internet connectivity within hours. Removed SG-1000 from network.

4/24/17 - Opened ticket with Netgate Support. Support reported that this issue has been reported previously and that I should open a new bug issue on redmine.

Logs attached.

Files

Download all files
DNSResolver.txt (3.62 KB) DNSResolver.txt Kevin Brown, 04/24/2017 09:58 AM
FirewallLogNormalView.txt (3.3 KB) FirewallLogNormalView.txt Kevin Brown, 04/24/2017 09:58 AM
GatewaysLog.txt (6.15 KB) GatewaysLog.txt Kevin Brown, 04/24/2017 09:58 AM
GeneralLog.txt (3.04 KB) GeneralLog.txt Kevin Brown, 04/24/2017 09:58 AM
RoutingLog.txt (3.29 KB) RoutingLog.txt Kevin Brown, 04/24/2017 09:58 AM
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