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Bug #7647

closed

Router reboots in a day after upgrade to new snapshot

Added by Nazar Mokrynskyi almost 7 years ago. Updated almost 7 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
Upgrade
Target version:
-
Start date:
06/14/2017
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Affected Version:
2.4
Affected Architecture:

Description

I have latest snapshot of pfSense 2.4 installed with RAM Disk enabled.

After upgrade to the next snapshot pfSense works fine for approximately one day and reboots itself. All of the logs and monitoring data during this period (after upgrade and before reboot) are lost. However, after reboot it works fine for many days and keeps all logs properly.

Here is how system log looks like:

Jun 14 15:04:00     kernel         Copyright (c) 1992-2016 The FreeBSD Project.
Jun 14 15:04:00     syslogd         kernel boot file is /boot/kernel/kernel
Jun 13 16:40:45     php-fpm     74160     /rc.start_packages: Restarting/Starting all packages.
Jun 13 16:40:44     check_reload_status         Starting packages

As you can see, everything that happened after `Jun 13 16:40:45` and before `Jun 14 15:04:00` do not exist anymore.

I'm using amd64 version with UEFI, the issue happened to me twice already. First time I thought it was me doing something wrong, but it appears to be pfSense.

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 #1

Updated by Jim Pingle almost 7 years ago

  • Status changed from New to Rejected

There is not enough detail here for a bug report. Please post on the forum/list/reddit/etc to discuss the problem first.

We have dozens of systems running 2.4 for days/weeks/months without issue, it must be something specific to your configuration, environment, or hardware. It is not a general issue.

At a minimum, you'll need to capture console output when the crash or reboot happens. For details on how to do that, start a support discussion at one of the previously mentioned locations.

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 #2

Updated by Nazar Mokrynskyi almost 7 years ago

My system also works fine for days without issue after first reboot that happens on its own after approximately 1 day since upgrade and I believe RAM Disk is important here.
Could you upgrade one of the systems with RAM Disk enabled to newer 2.4 snapshot and check uptime in 24 hours?

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 #3

Updated by Jim Pingle almost 7 years ago

I run one that way already and it's completely stable here. Please take the discussion to a support platform.

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