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Bug #14951

closed

Tripplite Smart1500LCD UPS

Added by Adam Di Vizio 9 months ago. Updated 8 months ago.

Status:
Duplicate
Priority:
Normal
Assignee:
-
Category:
Nut
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Affected Version:
2.7.0
Affected Plus Version:
Affected Architecture:

Description

I wanted to create this incident ticket to advise the pfsense development team that when I had pfsense version 2.6, I was able to use the NUT package with my Tripplite Smart1500LCD UPS using the UPS-HID driver without any issues. I didn't have to use any advanced options other than to select the default driver I wanted to use and that is USB-HID

Then earlier this year when I upgraded to version 2.7 with the exact same hardware and tried to use the NUT driver using the USB-HID driver, it no longer recognized my Tripplite Smart1500LCD UPS. According to online sources and from what others have experienced with this issue, they mentioned that it's a firmware bug with pfsense and that the development team is working on addressing the issue. Can you advise on an ETA on when this issue will be resolved? I have also attached a screen capture of the messages I see in my event logs for the UPS.

Thanks,
Adam

Files

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Screenshot_20231107-231138870.jpg (484 KB) Screenshot_20231107-231138870.jpg NUT Event Logs Adam Di Vizio, 11/08/2023 04:12 AM
NUT_TRIPPLITEUPS_Events.png (176 KB) NUT_TRIPPLITEUPS_Events.png TRIPPLITE Events Logs Adam Di Vizio, 12/26/2023 05:31 AM
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