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Feature #15380

open

During upgrade Process GUI timeouts still occur

Added by Jonathan Lee about 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
Normal
Category:
Upgrade
Target version:
Start date:
Due date:
% Done:

0%

Estimated time:
Release Notes:
Default

Description

Hello during my updates the GUI timeout is counting down still and will log me out of the update. Attached is the screen that is auto loging out.

There seems to be an issue with the GUI time out not seeing the update occuring


Files

Screenshot 2024-04-04 085204.png (88 KB) Screenshot 2024-04-04 085204.png Jonathan Lee, 04/04/2024 03:54 PM
Actions #1

Updated by Jonathan Lee about 2 months ago

If use of verify/commit boot environment users will not be able to commit or verify as GUI times out. Can updates be made to disable GUI timeouts?

Actions #2

Updated by Christopher Cope about 2 months ago

  • Status changed from New to Not a Bug

The default timeout is 4 hours, which should be enough time for any of those actions. It can be changed, or even disabled, in System > User Manager > Settings

Actions #3

Updated by Jonathan Lee about 2 months ago

Sorry I forgot to include this is for users that changed the timeout to 5 mins or so. If I leave my desk the firewall logs me out etc. I like that security, again during updates I wish it would disable my timeout and turn if back on after verify is clicked or something. If user timeout then set timeout to upgrade mode

Actions #4

Updated by Christopher Cope about 2 months ago

  • Tracker changed from Bug to Feature
  • Status changed from Not a Bug to New
  • Affected Architecture deleted (SG-2100)

Thanks for the clarification. I'll move it to a feature request.

Actions #5

Updated by Jonathan Lee about 2 months ago

Thank you

Actions #6

Updated by Christian McDonald about 2 months ago

  • Assignee set to Christian McDonald

I agree that the timeout should be paused during or restarted after performing the upgrade.

Actions #7

Updated by Christian McDonald about 2 months ago

  • Target version set to 24.07
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