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Bug #4760

closed

PPPoE loses connection to modem, clicking connect does not reconnect but rebooting pfSense does

Added by Technical Support Brendata (UK) Ltd about 10 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Interfaces
Target version:
-
Start date:
06/16/2015
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Release Notes:
Affected Version:
Affected Architecture:
amd64

Description

On a number of occasions I have seen the PPPoE connection between pfSense and our ADSL modem go down, the modem still sees the ADSL as SHOWTIME and the ADSL itself has not gone down (uptime is multiple days), but the PPPoE between the modem and pfSense shows as not connected.

Clicking connect on the GUI does not reconnect, however, rebooting pfSense does.

I'm uncertain what debugging information would prove useful, but I'm happy to set this up in advance of the next incident or perform whatever actions are detailed here when it next happens?

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