Bug #6396
closed
504 gateway time out nginx
Added by Alex Vergilis over 8 years ago.
Updated about 7 years ago.
Description
On 2.3.1 after a bit of uptime, the web interface becomes inaccessible with the following message on a Netgate APU FW-7541 upgraded from 2.2.6 to 2.3.1:
504 Gateway Time-out nginx
The following is in the system log:
nginx: 2016/05/23 00:00:00 [error] 39364#0: *1 upstream timed out (60: Operation timed out) while reading response header from upstream, client: 192.168.1.2, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/php-fpm.socket", host: "fw.example.com:8443"
Running option 16 from the console temporarily addresses the problem until it happens again in about an hour.
Files
- Status changed from New to Feedback
- Affected Version changed from 2.3.1 to 2.3.x
there are limitless possible reasons for this to happen, just means php-fpm is hung up doing something. One I've heard from a couple people that doesn't have a bug ticket yet is the IPsec dashboard widget. That on the one in question? If so does the problem go away minus that widget?
Removing the IPsec widget appears to have prevented the eventual failure. This sounds like a different issue. Irrespective of what component may run, the firewall service should be up and available. If it isn't working, it should be restarted and failure logged.
Are you able to duplicate this? Would you like access to my system to assist with debugging?
Would you like me to create a ticket for for the Ipsec widget?
- Status changed from Feedback to Duplicate
this is a duplicate of #6318 then. Yes if it's that easy to replicate, please email me so we can arrange access. thanks!
- Status changed from Duplicate to Resolved
- Target version changed from 2.3.2 to 2.3.1-p1
- Affected Version changed from 2.3.x to All
The change I made on #6318 resolves subject issue generally. I'll un-mark this as a duplicate for tracking purposes since subject is a general problem that was resolved by that change, and #6318 will stay open to address the root cause of this particular instance of subject problem.
Chris,
That same system is now displaying the following message, and the UI is down:
502 Bad Gateway
nginx
the 502 is something different and unrelated, cause wasn't apparent. Keeping an eye on it
502 Bad Gateway happened again.
502 Bad Gateway happened again.
And SSH console freezes after admin login. Firewall works, people can access Internet, but reboot is needed to recover access to admin interfaces (web or ssh).
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