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Bug #9196

closed

mailreport stopped work

Added by Alex Nozdrev over 6 years ago. Updated over 6 years ago.

Status:
Not a Bug
Priority:
Normal
Assignee:
Category:
Mail report
Target version:
-
Start date:
12/13/2018
Due date:
% Done:

0%

Estimated time:
Plus Target Version:
Affected Version:
Affected Plus Version:
Affected Architecture:

Description

After the update to version 3.4, the mailreport stopped work.

Dec 13 08:43:19 mail postfix/postscreen18817: CONNECT from [10.1.97.1]:61677 to [10.1.97.12]:25
Dec 13 08:43:21 mail postfix/postscreen18817: PASS OLD [10.1.97.1]:61677
Dec 13 08:43:21 mail postfix/smtpd18824: connect from _gateway[10.1.97.1]
Dec 13 08:43:21 mail postfix/smtpd18824: SSL_accept error from _gateway[10.1.97.1]: -1
Dec 13 08:43:21 mail postfix/smtpd18824: warning: TLS library problem: error:14094418:SSL routines:ssl3_read_bytes:tlsv1 alert unknown ca:../ssl/record/rec_layer_s3.c:1399:SSL alert number 48:
Dec 13 08:43:21 mail postfix/smtpd18824: lost connection after STARTTLS from _gateway[10.1.97.1]
Dec 13 08:43:21 mail postfix/smtpd18824: disconnect from _gateway[10.1.97.1] ehlo=1 starttls=0/1 commands=1/2

Sending test messages is successful.

Actions #1

Updated by Alex Nozdrev over 6 years ago

System/Advanced/Notifications/Test SMTP Settings

Dec 13 11:22:09 mail postfix/postscreen8670: CONNECT from [10.1.97.1]:10104 to [10.1.97.12]:25
Dec 13 11:22:12 mail postfix/postscreen8670: PASS OLD [10.1.97.1]:10104
Dec 13 11:22:12 mail postfix/smtpd8675: connect from _gateway[10.1.97.1]
Dec 13 11:22:12 mail postfix/smtpd8675: 7F1C6404F2: client=_gateway[10.1.97.1]
Dec 13 11:22:12 mail postfix/cleanup8680: 7F1C6404F2: message-id=<>
Dec 13 11:22:12 mail postfix/qmgr1987: 7F1C6404F2: from=<>, size=381, nrcpt=1 (queue active)
Dec 13 11:22:12 mail postfix/smtpd8675: disconnect from _gateway[10.1.97.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5

Status/Email Reports/Edit Reports/Send Now

Dec 13 11:28:31 mail postfix/postscreen8966: CONNECT from [10.1.97.1]:48172 to [10.1.97.12]:25
Dec 13 11:28:31 mail postfix/postscreen8966: PASS OLD [10.1.97.1]:48172
Dec 13 11:28:31 mail postfix/smtpd8969: connect from _gateway[10.1.97.1]
Dec 13 11:28:31 mail postfix/smtpd8969: SSL_accept error from _gateway[10.1.97.1]: -1
Dec 13 11:28:31 mail postfix/smtpd8969: warning: TLS library problem: error:14094418:SSL routines:ssl3_read_bytes:tlsv1 alert unknown ca:../ssl/record/rec_layer_s3.c:1399:SSL alert number 48:
Dec 13 11:28:31 mail postfix/smtpd8969: lost connection after STARTTLS from _gateway[10.1.97.1]
Dec 13 11:28:31 mail postfix/smtpd8969: disconnect from _gateway[10.1.97.1] ehlo=1 starttls=0/1 commands=1/2

Actions #2

Updated by Jim Pingle over 6 years ago

  • Status changed from New to Not a Bug

The latest version enabled Automatic TLS for improved security, and your mail server does not appear to have a valid trusted certificate.

Actions #3

Updated by Alex Nozdrev over 6 years ago

Why then passes the test SMTP? Message from PF (shutdown for example) delivered successfully too. How to solve the problem?

Actions #4

Updated by Joshua Sign over 6 years ago

The error seems to indicate that it fails to verify peer certificate because unknown CA.

The successfull test is made by the pfsense mailler system (http://pear.php.net/package/Mail/) used in system_advanced_notifications.php
but the mailreport package use : class.phpmailer.php, this is a different system (but it use the same configurations variables/values).

Jim : Maybe it could be a solution to use only the pfsense mailler system, and remove class.phpmailer.php ?
It should be possible to use the send_smtp_message() from notices.inc, isn't it ?

If you think it can be done, i can take some times to do it.

Actions #5

Updated by Joshua Sign over 6 years ago

Alex,

In the "System/Advanced/Notifications/Test SMTP Settings" log there is "ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5" => never STARTTLS
but in the "Status/Email Reports/Edit Reports/Send Now" log there is "ehlo=1 starttls=0/1 commands=1/2" => it seems trying to STARTTLS

So, can you confirm us :
- in your system_advanced_notifications.php you got "Secure SMTP Connection" option UNCHECKED ?
- your mail server (10.1.97.12) is able (and purpose it) to STARTTLS at connection ?
to confirm that, you can connect with telnet and you'll get something like :

Connected to [mydomain].
Escape character is '^]'.
220 [mydomain] ESMTP Postfix
ehlo [mydomain]
250-[mydomain]
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN

- and finaly, if your server purpose STARTTLS, can you tell us if you use a valid certificate or a self-signed one ?

The certificate verification can fail because : invalid, self-signed, CA not found, etc...
In this case, we can simply add something like at line 100 of /etc/inc/mail_reports.inc :

if ($config['notifications']['smtp']['sslvalidate'] == "disabled") {
    $mail->SMTPOptions =array(
      'ssl' => array(
         'verify_peer'       => false,
         'verify_peer_name'  => false,
         'allow_self_signed' => true,
      ),
    );
}

Then unchecking the "Validate SSL/TLS" in system_advanced_notifications.php can trig this condition and solve the problem.

Maybe Alex can test it for us ?

Thx

Actions #6

Updated by Alex Nozdrev over 6 years ago

Ok.

[2.4.4-RELEASE][]/root: telnet 10.1.97.12 25
Trying 10.1.97.12...
Connected to mail.mydomain.
Escape character is '^]'.
220 mail.mydomain ESMTP Postfix
ehlo pfsense.mydomain
250-mail.mydomain
250-PIPELINING
250-SIZE 15728640
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250 SMTPUTF8
^]
telnet> quit
Connection closed.

Unchecking "Validate SSL/TLS" does not dhange the result. Of course, i`m use self-signed certificate.

Dec 15 10:19:31 mail postfix/postscreen10586: CONNECT from [10.1.97.1]:5845 to [10.1.97.12]:25
Dec 15 10:19:31 mail postfix/postscreen10586: PASS OLD [10.1.97.1]:5845
Dec 15 10:19:32 mail postfix/smtpd10589: connect from _gateway[10.1.97.1]
Dec 15 10:19:32 mail postfix/smtpd10589: SSL_accept error from _gateway[10.1.97.1]: -1
Dec 15 10:19:32 mail postfix/smtpd10589: warning: TLS library problem: error:14094418:SSL routines:ssl3_read_bytes:tlsv1 alert unknown ca:../ssl/record/rec_layer_s3.c:1399:SSL alert number 48:
Dec 15 10:19:32 mail postfix/smtpd10589: lost connection after STARTTLS from _gateway[10.1.97.1]
Dec 15 10:19:32 mail postfix/smtpd10589: disconnect from _gateway[10.1.97.1] ehlo=1 starttls=0/1 commands=1/2

if ($config['notifications']['smtp']['sslvalidate'] == "disabled") {
$mail->SMTPOptions =array(
'ssl' => array(
'verify_peer' => false,
'verify_peer_name' => false,
'allow_self_signed' => true,
),
);
}

After thet, hen uncheckied the "Validate SSL/TLS" in system_advanced_notifications.php , the problem is dolved.

Thanks.

Actions #7

Updated by Joshua Sign over 6 years ago

Hi Alex,

Thank you for your reply.

As we can see in the telnet output you give : your mail server purpose STARTTLS but you confirm that your certificate is self-signed.
I supposed that many users are in same situation.

Adding the SMTPOptions to mail_report.inc and uncheck the "Validate SSL/TLS" option in system_advanced_notifications.php SOLVE the problem for you
(if i understand your post correctly), correct ?

If so, i can patch it quickly.
I just need Jim reply to confirm that.

Thanks.

Actions #8

Updated by Alex Nozdrev over 6 years ago

Hi, Joshua.

Yes, that solved the problem, thanks.

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