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Bug #15752

open

Montly kernel panic

Added by Sebastian Wagner 27 days ago. Updated 6 days ago.

Status:
Incomplete
Priority:
Normal
Assignee:
-
Category:
Operating System
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Release Notes:
Default
Affected Plus Version:
Affected Architecture:
7100

Description

In a regular interval, every month, we experience a kernel panic. As the appliance is connected via a USB console cable we are luckily able to resolve it remotely.

The console shows this repeatedly, almost flooding the screen.

Tracing command kernel pid 0 tid 309435 td 0xfffff8006e140740
sched_switch() at sched_switch+0x88a/frame 0xfffffe00bc10ee20
mi_switch() at mi_switch+0xba/frame 0xfffffe00bc10ee40
_sleep() at _sleep+0x1be/frame 0xfffffe00bc10eec0
taskqueue_thread_loop() at taskqueue_thread_loop+0xb1/frame 0xfffffe00bc10eef0
fork_exit() at fork_exit+0x7f/frame 0xfffffe00bc10ef30
fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00bc10ef30
--- trap 0x6e6177, rip = 0x6766637063, rsp = 0x7, rbp = 0x1600000001 ---

Sending Ctrl+C stops that and triggers a reboot. Luckily we found that workaround :)

Netgate 7100
24.03-RELEASE (amd64)

Attached are the output recovered from the console with screen and the info and textdump files offered by the webinterface. Let us know if any other logs are relevant before they are rotated.


Files

info.0 (547 Bytes) info.0 Sebastian Wagner, 09/29/2024 10:24 AM
2024-09-29-screen.txt (28.7 KB) 2024-09-29-screen.txt output from console Sebastian Wagner, 09/29/2024 10:24 AM
textdump.tar.0 (546 KB) textdump.tar.0 Sebastian Wagner, 09/29/2024 10:24 AM
Actions #1

Updated by Kris Phillips 20 days ago

  • Status changed from New to Incomplete

Have you tested the RAM on your appliance to verify this isn't a memory issue? Page faults are typically an issue with RAM and if it's happening frequently enough, it could be intermittently failing hardware.

Actions #2

Updated by Sebastian Wagner 20 days ago

Thank you for the response. There doesn't seem to be a memtest included, so the best option is to use the bootable media with USB from https://memtest.org/, I guess?

Actions #3

Updated by Jordan G 6 days ago

Sebastian Wagner wrote in #note-2:

Thank you for the response. There doesn't seem to be a memtest included, so the best option is to use the bootable media with USB from https://memtest.org/, I guess?

yes that would work or whatever flavor bootable distribution that contains diagnostic memory testing

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